Work
Case studies from programs I’ve led: how each one ran, what changed, and what I’d do differently.
Case studies
Maturing accessibility through the design system
Moving Smartsheet's accessibility from post-release audits to an organised program, using the W3C maturity model and the design system.
Bringing a long-established documentation site to WCAG 2.2 AA
Remediating a health tech company's MadCap Flare documentation site to WCAG 2.2 AA, then adding automated checks in GitHub Actions so it stays there.
AI-drafted audio descriptions for a video backlist
A prototype that drafts audio descriptions for hundreds of backlist videos with a local vision model, with 86%+ needing no revision in a 200-video pilot.
Mapping a company that had no org chart
Accessible radial org chart prototypes for a company that deliberately published no org chart, so people could see how a cross-functional business works.
Making a chorded keyboard learnable for a fourth grader
Usability fixes and a cooperative space game that helped a fourth grader with a neuromuscular condition learn a chorded keyboard, with UW HuskyADAPT.